Terms & Conditions
Effective Date: 25 August 2024
Website: alloramart.uk
Welcome to Allora Mart. These Terms & Conditions govern your access to and use of alloramart.uk, including browsing the website, creating an account, purchasing products, and using any services made available through the website.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
1. About Allora Mart
Allora Mart operates through alloramart.uk and provides products and related services to customers.
Business Address: House No. 24, Rajpur Road, Near Pacific Mall, Dehradun, Uttarakhand – 248001, India
Mobile: +91 7127120018
Email: contact@alloramart.uk
2. Eligibility
By using this website or placing an order, you confirm that:
You are legally capable of entering into a binding agreement.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.
You will not use the website for fraudulent, abusive, or unauthorized activities.
If you are purchasing products on behalf of another person or organization, you confirm that you have the necessary authority to do so.
3. Website Use
You agree not to:
Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our website, servers, systems, or accounts.
Interfere with the operation or security of the website.
Introduce viruses, malicious code, or harmful software.
Copy, reproduce, distribute, or commercially exploit website content without permission.
Use automated systems to access or collect website information in a manner that could harm or disrupt the website.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the website are accurate.
However:
Product colors may appear differently depending on your device or screen.
Packaging, labeling, or product appearance may occasionally differ from website images.
Product availability may change without notice.
We reserve the right to correct errors or inaccuracies.
The availability of a product displayed on the website does not guarantee that the product will remain available until checkout is completed.
5. Prices and Taxes
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges, or other charges, where applicable, will be displayed during the purchasing process.
We reserve the right to correct pricing errors. If an order has been placed at an incorrectly displayed price, we may contact you before processing the order and provide the option to confirm the order at the correct price or cancel it.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. An order is not necessarily considered accepted until it has been verified and/or dispatched.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:
Product availability issues
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Shipping limitations
Unusual or excessive orders
Technical errors
If an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method.
7. Payments
Payments may be processed through third-party payment service providers.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not generally store complete payment card information on our own servers. Payment information may be processed by third-party payment providers according to their own terms and privacy policies.
8. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Estimated delivery dates are provided for guidance only and are not guaranteed. Delays may occur due to courier operations, weather, public holidays, transportation disruptions, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery information.
9. Returns, Refunds and Cancellations
Returns, refunds, replacements, and order cancellations are subject to our applicable Return & Refund Policy.
Certain products may not be eligible for return or replacement because of their nature, hygiene considerations, safety requirements, or other applicable restrictions.
Where a product is eligible for return or refund, customers must follow the applicable procedure and conditions communicated by Allora Mart.
Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded under applicable law.
10. Promotions and Discounts
From time to time, Allora Mart may offer promotional discounts, coupons, special offers, or other promotional campaigns.
Promotional offers may be subject to additional terms, including eligibility requirements, validity periods, minimum order values, product restrictions, or usage limits.
Unless expressly stated otherwise, promotions cannot be combined with other offers.
We reserve the right to modify or withdraw a promotion where permitted by law.
11. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
You should immediately notify us if you believe your account has been accessed without authorization.
You are responsible for activities carried out through your account unless the unauthorized activity occurred through circumstances beyond your reasonable control.
12. Intellectual Property
All content available on alloramart.uk, including but not limited to:
Logos
Brand names
Product images
Text
Graphics
Website design
Layouts
Videos
Software
Other original materials
may be owned by or licensed to Allora Mart and may be protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit such content without prior written permission, except where permitted by law.
13. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites and services, including payment, delivery, analytics, advertising, or social-media platforms.
We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices.
Your use of third-party services may be subject to their own terms and policies.
14. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee that:
The website will always be available or uninterrupted.
The website will be completely free of errors.
All information will always be current or accurate.
The website will be free from viruses or other harmful components.
We will make reasonable efforts to maintain the website and correct significant errors when identified.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Allora Mart will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or purchase of products, except where such liability cannot legally be excluded.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Allora Mart, its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your:
Violation of these Terms & Conditions
Misuse of the website
Violation of applicable laws
Unauthorized use of another person’s information or account
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices, or applicable laws.
Updated terms will be published on this page with a revised Effective Date.
Your continued use of the website after updated terms are published constitutes acceptance of the revised Terms & Conditions, to the extent permitted by applicable law.
19. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Subject to applicable consumer-protection and other mandatory legal rights, disputes relating to these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts in Dehradun, Uttarakhand, India.
20. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions will continue to remain in effect.
21. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Allora Mart
Address: House No. 24, Rajpur Road, Near Pacific Mall, Dehradun, Uttarakhand – 248001, India
Mobile: +91 7127120018
Email: contact@alloramart.uk
Website: alloramart.uk