Pricavy Policy
Effective Date: 25 August 2024
Website: alloramart.uk
At Allora Mart, accessible through alloramart.uk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, contact us, or otherwise use our services.
1. Information We Collect
We may collect the following information:
Personal Information
Full name
Mobile/telephone number
Email address
Billing and shipping address
Account login information
Order and purchase details
Payment-related information required to process transactions
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device type
Operating system
Pages visited and interactions with the website
Date and time of visits
Referring website or source
We may use cookies and similar technologies to improve website functionality, security, analytics, and user experience.
2. How We Use Your Information
We may use your information to:
Create and manage your account
Process and deliver your orders
Process payments and transactions
Provide customer support
Communicate with you about your orders, account, or enquiries
Send important service-related notifications
Improve our website, products, and services
Prevent fraud, misuse, and unauthorized activity
Maintain website security
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted by law and where applicable consent has been provided
3. Payment Information
Payments may be processed through third-party payment service providers. We generally do not store complete payment card details on our own servers.
Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
4. Cookies
Allora Mart may use cookies and similar technologies to:
Keep users logged in
Remember preferences
Maintain shopping cart functionality
Understand website traffic and usage
Improve website performance
Provide relevant marketing or advertising where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties when necessary to operate our business, including:
Payment processors
Shipping and delivery partners
Website hosting and technology providers
Analytics and marketing service providers
Customer-support service providers
Professional advisers
Government authorities or law-enforcement agencies when legally required
Third parties are expected to handle personal information in accordance with applicable laws and appropriate security measures.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Withdraw consent where processing is based on consent
Object to certain uses of your personal information
Request restrictions on certain processing
Opt out of marketing communications
To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
9. Marketing Communications
Where permitted by applicable law, we may send promotional emails, messages, or other communications about our products, services, offers, or updates.
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
Transactional and service-related communications may still be sent when necessary to complete an order or provide requested services.
10. Third-Party Links
Our website may contain links to third-party websites, services, payment providers, or social-media platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. International Data Transfers
Some service providers we use may process or store information outside India. Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.
Any updated version will be published on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Allora Mart
Address: House No. 24, Rajpur Road, Near Pacific Mall, Dehradun, Uttarakhand – 248001, India
Mobile: +91 7127120018
Email: contact@alloramart.uk
Website: alloramart.uk
We will make reasonable efforts to respond to privacy-related enquiries and requests within the period required by applicable law.
15. Consent
By using alloramart.uk, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.